Rules and regulations for the stay
The rules to be observed in our Residence are not only those established by law, but above all those dictated by common sense and mutual respect. The customer who due to improper use, negligence or carelessness causes damage to the structure, its equipment or objects in use, will be charged the necessary amounts for repairs, replacements and cleaning of the case. For verified abductions we will proceed according to the Law.
The delivery of the room / apartments is scheduled from 16:00 until 20:00,
After 20.00 you can check in Rapid, you can collect the keys from the box next to your assigned apartment. (the opening code will be communicated to you via e-mail)
We welcome a communication from you regarding arrival time and any delays.
Upon arrival at the Residence, the valid identity documents (Passport, Identity Card) required for the registrations required by current legislation must be delivered. Failure to comply with this obligation constitutes a violation of the provisions of the criminal code and authorizes us to request immediate abandonment by the Structure.
The data of our guests are treated in accordance with current privacy legislation.
Guests will have the keys of the structure at their disposal, and will be able to go out and come back as they please.
On the day of your departure, the rooms must be vacated no later than 12:00 am to allow the staff to carry out the cleaning.
After 12:00 hours without the room being released, an additional day of stay will be charged. Of course, guests can continue their visits or shopping and leave their luggage in custody.
The Residence il Vento e il Mare, declines all responsibility for the loss, theft or damage to objects of your property left in the rooms and for any damage to people, animals or things to and from third parties.
Smoking inside the rooms and rooms is absolutely forbidden. The observance of this simple rule stems from the need to protect those who do not smoke or those who come after you, as well as a rule for fire prevention.
The Smoking Area is located outside the apartments or rooms.
It is strictly forbidden to receive visits and other guests other than those residing there.
Apartment cleaning is carried out only on request to respect your privacy.
Room cleaning is provided daily, from 12.00 to 15.00
We recommend a correct and civil use of the toilets, avoiding throwing anything in the toilet, remembering that there are special baskets. It is also recommended to turn off the lights and air conditioners whenever you leave the room; Systematically close the windows when the heating or air conditioning is in use and keep a reasonable temperature in the room.
Do not leave battery chargers connected when not in use.
Any damage must be declared and reimbursed immediately to the facility manager.
All accommodations are equipped with a security safe with an opening code of your choice, therefore we are not responsible for any items that have not been placed in it.
All charges in the event of customer default will be applied directly using the credit card information provided by the customer at the time of booking.
In case of loss of keys, guests are required to pay compensation (€ 100)
Any cancellation penalties are withheld from the deposit paid at the time of booking or withdrawn from the credit card communicated at the time of booking. The data transmitted online is binding in legal terms.
We are not liable for any inefficiencies due to total or partial lack of supplies such as Electricity, water, telephone line or Internet connection not dependent on our will.
The B & B Residence il Vento e il Mare respects and protects your privacy in accordance with law 675/96 and Legislative Decree No. 196 of 30 June 2003.
The information you may provide to our site will only be used for the purpose of sending you information about Il Vento e Mare Residence and will therefore never be used for other purposes, unless you have the prior permission of it optionally and expressly issued to us.
Car and Motorcycle Parking:
Parking spaces are not guaranteed, but ample free public parking is available in the immediate vicinity of the hotel.
The Management, as foreseen by the current laws of the Italian Republic, has the right to expel without warning anyone who does not respect the regulation or behaves in such a way as to create damage or disturbance.
Any third-party websites, connected by link to or from Il Residence B&B il Vento e il Mare, have their own regulation on the subject of privacy and their own database independent of Il Residence il Vento e il Mare; for this reason the Residence B&B il Vento e il Mare is not responsible for the actions and internal regulations of these sites. If requested to send your personal data to third parties, please take note of the internal regulations of these sites regarding privacy.
Before confirming the booking by e-mail, we invite guests to view our Internal Rules and to highlight their acceptance.
If the customer decides to cancel a reservation made with the Residence B&B Il Vento e il Mare, he must communicate it via e-mail or by telephone. In this case, the following policy could be applied:
• In case of cancellation or changes made up to 30 days before the date of arrival, no fee will be charged.
• In case of cancellation or changes made 30 days before the arrival date, 100% of the first night will be charged.
• In case of cancellation or changes made after this deadline or no show (no show) the full amount of the stay will be charged.
Residence il Vento e il Mare is not responsible for cancellations due to force majeure (eg natural disasters, fires, wars or socio-political events). Some of your kind cooperation we remain at your disposal for any clarification and we wish you a happy stay !!
Mauro Lentischio Manager
Telephone +39 334 95.11.760
WhastApp +39 334 95.11.760
Telegram @ MauroLentischio