The rules to be observed in our Residence are not only those established by law, but above all those dictated by common sense and mutual respect. The customer who for improper use, negligence or carelessness causes damage to the structure, its equipment or objects in use, will be charged the necessary amounts for repairs, replacements and cleaning of the case. For verified abductions we will proceed according to the Law.
Delivery of the room is scheduled from 16:00 until 22:00, unless different needs of our guests; Your communication regarding arrival time and any delays will be appreciated.
Upon arrival at the Residence, the valid identity documents (Passport, Identity Card) required for the registrations required by current legislation must be delivered. Failure to comply with this obligation constitutes a violation of the provisions of the penal code and authorizes us to request immediate abandonment by the Structure.
The data of our guests are treated in accordance with current privacy legislation.
Guests will have the keys of the structure at their disposal, and will be able to go out and come back as they please.
On the day of your departure, the rooms must be vacated no later than 12:00 am to allow the staff to carry out the cleaning.
Exceeded 12:00 hours without the room being released, an additional day of stay will be charged. Of course, guests can continue their visits or shopping and leave their luggage in custody.
The Residence il Vento e il Mare, declines all responsibility for the loss, theft or damage to objects of your property left in the rooms and for any damage to persons, animals or things to and from third parties.
Smoking inside the rooms and rooms is absolutely forbidden. Compliance with this simple rule stems from the need to protect those who do not smoke or those who come after you, as well as a rule for fire prevention.
It is strictly forbidden to receive visits and other guests other than those residing there.
Cleaning and services are carried out only on request for your privacy. We recommend a correct and civil use of the toilets, avoiding throwing anything in the WC, remembering that there are special baskets. It is also recommended to turn off the lights and air conditioners whenever you leave the room; Systematically close the windows when the heating or air conditioning is in use and keep a reasonable temperature in the room. Do not leave battery chargers connected when not in use.
Any damage must be declared and reimbursed immediately to the facility manager. All charges in the event of customer default will be applied directly using the credit card information provided by the customer at the time of booking.
In the event of loss of keys, guests are required to pay compensation,
Any cancellation penalties are withheld from the deposit paid at the time of booking or taken from the credit card communicated at the time of booking. The data transmitted online are binding in legal terms.
We are not liable for any inefficiencies due to total or partial lack of supplies such as Electricity, water, telephone line or Internet connection not dependent on our will.
The B & B Residence il Vento e il Mare respects and protects your privacy in accordance with law 675/96 and Legislative Decree No. 196 of 30 June 2003.
The information you may provide to our site will be used solely for the purpose of sending you information regarding the Residence il Vento e il Mare and will therefore never be used for any other purpose, unless you have been expressly authorized by us to do so.
Any third-party websites, connected by link to or from Il Residence B&B il Vento e il Mare, have their own regulation on the subject of privacy and their own database independent of Il Residence il Vento e il Mare; for this reason the Residence B&B il Vento e il Mare is not responsible for the actions and the
internal regulations of these sites. If requested to send your personal data to third parties, please take note of the internal regulations of these sites regarding privacy.
Before confirming the booking by e-mail, we invite guests to view our Internal Rules and to highlight their acceptance.
If the customer decides to cancel a reservation made with the Residence B&B Il Vento e il Mare, he must communicate it via e-mail or by telephone. In this case, the following policy could be applied:
• In case of cancellation or changes made up to 30 days before the date of arrival, no fee will be charged. • In case of cancellation or changes made up to 5 days before the date of arrival, 100% of the first night will be charged. • In case of cancellation or changes made after this deadline or no show (no show) the full amount of the stay will be charged.
Residence il Vento e il Mare is not responsible for cancellations due to force majeure (eg natural disasters, fires, wars or socio-political events). Some of your kind cooperation we remain at your disposal for any clarification and we wish you a happy stay !!
Lentischio Mauro Telephone +39 334 95.11.760